Data We Collect and Why We Hold It
When you create an account, we collect the information you submit — name, contact details, and any payment method you link, including JazzCash wallet numbers, Easypaisa mobile accounts or Raast-linked bank details. We collect this to process deposits and withdrawals, verify your identity, and keep your
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account secure. Device data — your browser type, operating system and session timestamps — is logged automatically each time you log in, whether from a mobile browser or a desktop session. This helps us detect unusual access patterns and protect your account. We also record transaction
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history, which is necessary for resolving any payment queries you raise with our support team. We do not hold payment credentials beyond what is needed to complete a transaction. Data is retained for as long as your account remains active and for a period after closure
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as required under applicable rules in eligible regions. We do not sell, rent or trade your personal data to external parties for marketing. Third-party service providers who assist with payment processing or platform security may access limited data strictly to perform those functions, under confidentiality terms.
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Availability of all services depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.